Help Points Closed During Christmas Holidays
15. 12. 2015

Marcel Reimer

Neptun

As university life winds down for the christmas holidays, so are we - the Neptun Help Points will be closed for the upcoming holidays from 24.12.2015 - 05.01.2016.

If you need assistance during that time you can send us an email at kontakt@projektneptun.ch. We will try to answer your questions in time, but please note we are working reduced hours over the holidays so it might take a little longer than usual. 

For hardware defects and warranty related problems, you can contact the manufacturer support directly. 

Merry Christmas & Happy New Year 

Projekt Neptun Team

Jobs available!

We are looking for a working student as Deputy Support Coordinator (50-60%). You can find more details about the position here. Apply now or share the job description with your friends!

Order Information

You can track the order status of your laptop in our distribution partner's customer account. You can find information on this in the FAQ.

Help Point : Please book an appointment

Our support staff at the Help Points ETHZ, Bern vonRoll, UNIBAS and UNILU are there for you. If you need technical support, contact us via email to make an appointment.

Jobs available!

We are looking for a working student as Deputy Support Coordinator (50-60%). You can find more details about the position here. Apply now or share the job description with your friends!

Order Information

You can track the order status of your laptop in our distribution partner's customer account. You can find information on this in the FAQ.

Help Point : Please book an appointment

Our support staff at the Help Points ETHZ, Bern vonRoll, UNIBAS and UNILU are there for you. If you need technical support, contact us via email to make an appointment.

Need Help?