Neptun Wave Fall 2020

31 August - 28 September

Neptun Wave Fall 2020

31 August - 28 September

Delivery times in the Neptun Spring Wave 2020
26. 5. 2020

Michael Fiechter

Neptun

 

In the PC industry there has been a shortage of Intel processors for laptops for quite some time. For the Neptun Spring Wave, the problem has now become even more acute: the availability of Intel CPUs is still very limited.

In addition, it is becoming increasingly clear that the outbreak of coronavirus in China and Europe is having a massive impact on manufacturers' capacities. Production in China is currently being ramped up again, but it is still unclear how long it will take to clear the accumulated backlogs and when all units can be delivered.

HP and Lenovo

The last orders were delivered on 25 May. The average delivery time from the payment date has been around eight weeks for all HP and Lenovo orders. 

Apple and Microsoft

Devices from Microsoft were shipped immediately after payment, so all orders are now complete. Apple's supply chain is currently still working as usual and devices that have been specially made to customer specifications are delivered with the usual 3-6 weeks delivery time.

 

Support is available

We can still offer most support services via remote support. For emergencies that cannot be solved remotely, our Help Point at ETH Zurich is still open. In both cases, advance reservation by e-mail is mandatory.

 

17. 3. 2020

Projekt Neptun Account

You don't need a user account at Projekt Neptun to order. Why an account will be useful in the future is explained in this blog article.

2. 9. 2019