Frohburgstrasse 3,
6002 Luzern
Please follow these directions to find the helppoint.
Der Help Point an der Universität Luzern ist bis auf Weiteres geschlossen. Wir sind Montag bis Freitag online für dich da. Bitte melde dich via E-Mail falls du technische Probleme mit deinem Laptop hast.
Le Help Point de l'Université de Lucerne est fermé jusqu'à nouvel ordre. Nous sommes à votre disposition en ligne du lundi au vendredi. Veuillez nous contacter par courriel si vous avez des problèmes techniques avec votre ordinateur portable.
The Help Point at the University of Lucerne is closed until further notice. We are available for you online from Monday to Friday. Please contact us via e-mail if you have technical problems with your laptop.
| Monday | Closed |
| Tuesday | Closed |
| Wednesday | Closed |
| Thursday | Closed |
| Friday | Closed |
| Saturday | Closed |
| Sunday | Closed |
Support is available
We can still offer most support services via remote support. For emergencies that cannot be solved remotely, our Help Point at ETH Zurich is still open. In both cases, advance reservation by e-mail is mandatory.
Projekt Neptun Account
You don't need a user account at Projekt Neptun to order. Why an account will be useful in the future is explained in this blog article.