Neptun Wave Fall 2019

2 September - 30 September

Neptun Wave Fall 2019

2 September - 30 September

Name Helppoints
Beratung & Support / Anmeldung von Garantiefällen; Consulting & Support / Registration of Warranty Cases; Conseil et assistance / Registration de Garantie ETH Zürich Zentrum ETH Zürich Hönggerberg Campus University of Basel University of Lucerne
Entsorgung von Laptops / Sichere Löschung von Festplatten; Disposal of laptops / Secure deletion of hard disks; Mise au rebut des portables / Suppression sécurisée des disques durs ETH Zürich Zentrum
Erstinstallation / Migration / RAM & Festplattenupgrade; Initial Installation / Migration / RAM & Hard Drive Upgrade; Installation initiale / Migration / RAM & mise à niveau du disque dur ETH Zürich Zentrum ETH Zürich Hönggerberg Campus University of Basel University of Lucerne
Laptopausleihe (Ersatzgerät während Garantiefällen); Laptop rental (replacement device during warranty cases); Location du portable (remplacement en cas de garantie) ETH Zürich Zentrum ETH Zürich Hönggerberg Campus University of Basel University of Lucerne
Verkauf von Sleeves, Eneloop Akku, Antiglare Folie; Sale of Sleeves, Eneloop batteries, anti-glare filter; Vente des housses, Eneloop batterie, filtre anti-reflet ETH Zürich Zentrum
Verkauf von Sleeves; Sleeve sale; Vente des housses University of Bern ETH Zürich Hönggerberg Campus

Apple Battery Recall Program

Apple has determined that, in a limited number of 15-inch MacBook Pro units sold between September 2015 and February 2017, the battery may overheat and pose a fire safety risk. Product eligibility is determined by the product serial numberReturns can be processed at all Apple dealers or at DQ Solutions at the Neptun Help Point ETH Zurich Hönggerberg.

3. 7. 2019

Order Information

New at Projekt Neptun and not sure if you are eligible to order? Please go to order information or the FAQ section to find answers to your questions. If you still need to contact us please do so via e-mail or our Facebook page

8. 2. 2018

Projekt Neptun Account

You don't need an account at Projekt Neptun to order. Find out in this article why an account will still be useful in the future.

3. 9. 2018

Battery recall program from HP

The HP laptops ProBook 440 G4 and ZBook Studio G3 offered in 2016/17 could be affected by a battery recall. Check your battery using this website.

28. 1. 2019