Neptun Wave Fall 2020

31 August - 28 September

Neptun Wave Fall 2020

31 August - 28 September

Name Helppoints
Beratung & Support / Anmeldung von Garantiefällen; Consulting & Support / Registration of Warranty Cases; Conseil et assistance / Registration de Garantie ETH Zürich Zentrum ETH Zürich Hönggerberg Campus University of Basel University of Lucerne
Entsorgung von Laptops / Sichere Löschung von Festplatten; Disposal of laptops / Secure deletion of hard disks; Mise au rebut des portables / Suppression sécurisée des disques durs ETH Zürich Zentrum
Erstinstallation / Migration / RAM & Festplattenupgrade; Initial Installation / Migration / RAM & Hard Drive Upgrade; Installation initiale / Migration / RAM & mise à niveau du disque dur ETH Zürich Zentrum ETH Zürich Hönggerberg Campus University of Basel University of Lucerne
Laptopausleihe (Ersatzgerät während Garantiefällen); Laptop rental (replacement device during warranty cases); Location du portable (remplacement en cas de garantie) ETH Zürich Zentrum ETH Zürich Hönggerberg Campus University of Basel University of Lucerne
Verkauf von Sleeves, Eneloop Akku, Antiglare Folie; Sale of Sleeves, Eneloop batteries, anti-glare filter; Vente des housses, Eneloop batterie, filtre anti-reflet ETH Zürich Zentrum

Support is available

Our Help Points at the University of Basel and Lucerne can be contacted via e-mail for individual support appointments. The Help Point at ETH Zurich is still open at the moment, but please make sure to schedule an appointment via e-mail first. Remote support is also available.

17. 3. 2020

Delivery Information

In the current Wave we unfortunately have to expect longer delivery times. More about this in our blog post. Last updated March 25.

8. 2. 2020

Projekt Neptun Account

You don't need a user account at Projekt Neptun to order. Why an account will be useful in the future is explained in this blog article.

2. 9. 2019